United Airlines offered more service to China than any other U.S. airline prior to suspending service in February due to COVID-19. In 2019, United operated five daily flights between Shanghai and its hubs in San Francisco, Los Angeles, Chicago, and New York/Newark.
“United continues playing a critical role in keeping people and global supply chains connected to Shanghai and to cities around the world,” says Patrick Quayle, United’s vice president of International Network and Alliances. “We look forward to resuming nonstop service and offering our customers greater convenience and shorter flight times between San Francisco and Shanghai.”
Since the start of the pandemic, United has been a leader among U.S. airlines in enacting new policies and innovations designed to keep employees and passengers safer when travelling. It was the first U.S. airline to mandate masks for flight attendants, quickly following with all customers and employees. United was also among the first U.S. carriers to announce it wouldn’t permit customers who refused to comply with the airline’s mandatory mask policy to fly with them while the face mask policy is in place.
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