Mei Mei Song, Brand and Product Transformation Director of Plaza Premium Group, shares insights into the future of airport hospitality and how the Group is re-engineering experiences for global travellers.
Thomas Scruby, Qatar Airways’ Vice President Pacific, on navigating the turmoil of the COVID-19 epidemic, building loyalty among passengers, and on the airline's new vision of business travel going forward.
The Coronavirus crisis has had a devastating impact on both commercial and private aviation. However, when the recovery comes, it could be private jet travel which bounces back first, says Oliver Stone of Colibri Aircraft.
Markus Engel, CEO and Founder of dynamic hotel group Urban Resort Concepts, on the changing expectations of corporate travellers, the need for authenticity, and crafting hotels that put the guest experience first.
Josephine Lim, managing director of Southeast Asia for Preferred Hotels, talks with Nick Walton about the impact of the coronavirus epidemic on corporate travel, the response by hotel members, and predictions for the new face...