Marriott International now offers members of its loyalty programme, Marriott Rewards, a dynamic, personalised travel experience through its relaunched Marriott Mobile app.
The re-designed Marriott Mobile app allows guests to enjoy new and expanded digital features; customised travel content; one-button navigation; and a new swipe-able discovery home screen.
For the first time, members are able to request room upgrades and late check-out in the app, using the popular Mobile Check-In/Checkout feature, rather than at the front desk. The Mobile Key, rolling out to more than 500 hotels globally this year, allows members who check-in using the app to skip the front desk and go straight to their room, using their smartphone to open the door.
The app’s new interface features an innovative one-button ergonomic design. The previous “never-changing” home screen has been replaced with four dynamic, swipe-able screens triggered by what travellers may need at a specific point in their journey – members leaving on their trip will see Mobile Check-in and Mobile Requests when they open the app.
The hotel will launch real-time app messaging called mPlaces later this year, with travel and hotel information, recognition, and offers at the right time and place for Marriott Rewards members throughout their stays.
The Marriott Mobile app for IOS is now available in the Apple App Store in English, Chinese, Spanish, French, and German. Following this year, Android users will be able to download the app in Google Play.
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