HIA Launches a New Mobile App

Hamad International Airport (HIA) in Doha has launched its new iBeacon enabled mobile app to help business travellers stay connected while travelling through Qatar’s iconic airport. HIA is among a select few airports in the world to have used iBeacons for way-finding and providing its customers with context relevant information about promotional offers.

With a simple scan of the boarding pass and opt-in for location detection, the app provides real-time information about flight status, baggage claim, time and direction to boarding gates, as well as food, beverage and retail offers. To ensure that customers benefit from the best deals, the app alerts the user when they walk past outlets with ongoing promotions.

“We take pride in having conceptualized, designed and developed our HIAQatar mobile app in-house, which gave us the control and flexibility to ensure a customer-centric and intuitive design, much like our airport,” says COO of HIA Engr. Badr Mohammed Al Meer. “With the installation of over 700 Bluetooth iBeacons across the expansive terminal, the app helps put our passengers at ease by helping them identify their real-time location in the airport, informing them how long it will take to reach their desired location within HIA, guiding them along the way and alerting them of any updates to their flight status.”

The app is currently available for iOS based devices. The Android version will be launched in the second quarter of 2016 . www.dohahamadairport.com





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The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.