The Grand Hyatt Melbourne has introduced a new event concierge tasked with making events at the five-star hotel smooth and unforgettable.
The event concierge is the client’s immediate one-stop contact who will be on hand before and during the event, ready to address any questions or needs from the client in order to help ensure a seamless and stress-free function.
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“Our new event concierge is an exciting addition to our event offerings,” says Nicole Pasqual, director of Sales and Marketing. “This ultimate personalised service exemplifies the hotel’s focus in providing a truly authentic experience that is flexible and tailored to the client’s needs.”
For those that prefer to make requests on the run, off-site or without disruption, Grand Hyatt Melbourne also offers the Hyatt Event Concierge App – a web-based application that looks and functions like an app but instead operates off any web-enabled device or computer (meaning no space or data is used up).
Clients can simply send their requests discretely, directly, and immediately to the Hyatt Events Planning team via the app and receive instant update notifications from progress to completion. From adjusting the air-conditioning to ordering more refreshments, any request can be made with the touch of a button without disruption being made to the conference.
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The two new services are exciting additions to the hotel’s extensive event services, which includes a purpose-built event floor boasting 15 unique spaces all equipped with the latest facilities and technology. Together with being positioned in one of the most premium locations in Melbourne’s central business district, Grand Hyatt Melbourne continues to be the preferred destination for any conference, event, product launch, exhibition or meeting.
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