Taiwan’s leading independent airline EVA Air has elevated its Royal Laurel business class service, adding amenities throughout the aircraft and enhancing passengers’ check-in and boarding experiences.
EVA has upped its airport ground services with extra touches that make it easier for passengers to navigate crowded airports and arrive at boarding gates on time. It has added easy-to-read electronic maps at check-in counters to show travellers where they are in relation to VIP lounges and departure gates.
Upon boarding, passengers will be served elegant glasses of fresh, vitamin-rich, cold-pressed pineapple juice, garnished with refreshing mint leaves, and Godiva chocolates. The well-trained flight attendants also offer sommelier-style service, similar to what diners expect in high-end restaurants. If a passenger desires, they can present a wine’s label and vintage, describe its features and invite tasting before pouring a glass.
The airline has also introduced turn-down service for Royal Laurel Class passengers on long-haul flights aboard Boeing 777-300ERs. Upon request, a flight attendant will transform the fully lie-flat Royal Laurel Class seat into a cosy bed with a 100 percent cotton mattress pad. www.evaair.com
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