To help combat the spread of the coronavirus centred on China, the Cathay Pacific Group is implementing temporary service modifications on all Cathay Pacific and Cathay Dragon flights to and from destinations in mainland China effective 30 January 2020 until further notice.
The airline says that the modified service offering is strictly a temporary measure designed to further strengthen its health and safety protocols in light of the evolving situation regarding coronavirus cases in Mainland China.
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The changes will enable the Hong Kong-based airlines to provide enhanced protection for both its passengers and crew while at the same time continuing to deliver a satisfactory inflight experience for passengers.
During this period, the meal service in First and Business Class cabins on Mainland China flights will be modified to comprise a single tray with appetiser, main course and dessert served together. Trolley services will be suspended and the meal offering in First Class will be the same as that offered in Business Class.
Passengers travelling in Premium Economy and Economy Class on medium to long-duration Mainland China flights, such as to or from Shanghai Pudong, Beijing, Ningbo, Hangzhou, Wenzhou, Chengdu, and Qingdao, will be served a disposable snack bag including a hot hand-held snack and other items. The meal offering on shorter sectors, such as Guangzhou, Changsha, Haikou, Sanya, Xiamen, and Fuzhou, etc, which already comprises a snack service, will remain unchanged.
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Amenities including hot towels, pillows, blankets and magazines will also not be offered to passengers in any classes during this period, while inflight duty-free sales will also be temporarily suspended.
The airline has already suspended services to Wuhan, the epicentre of the coronavirus, until the end of March.
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