Air New Zealand customers with the new Apple Watch will soon be able to receive flight information and notifications on their device, including boarding calls, a departure countdown feature and their electronic boarding pass.
“We are continually looking at ways to enhance the customer experience and digital plays a key role in this,” said Air New Zealand chief information officer Julia Raue. “Our new apple watch app will allow us to provide real-time flight updates to our customers in a unique way. Our in-house developers visited the team at Apple in California as they created the app and we’re looking forward to introducing it to our customers in the coming weeks.
Air New Zealand’s watch app will also feature the popular coffee-ordering function first introduced on the airline’s mobile app in 2014. It automatically invites customers to order their coffee as they enter the airline’s lounge and alerts the customer when it is ready to be picked up from the barista station. www.airnewzealand.com