Leading airport hospitality company Plaza Premium Group’s Plaza Premium Lounge brand has started re-opening selected lounges across its global network.

Together with airlines and airport partners, the re-openings will help alleviate the stresses of travel by offering travellers a safe space to relax before their journey ahead.

Plaza Premium Lounge has resumed operations globally and is serving passengers from over 100 airlines including American Airlines, Air China, Air France, British Airways, Cathay Pacific, China Eastern Airlines, China Southern Airlines, Etihad Airways, Eva Air, Garuda Indonesia, Japan Airlines, Qatar Airways, Singapore Airlines, Turkish Airlines, Virgin Atlantic, WestJet and Xiamen Air.

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Travellers in Hong Kong, Macau, Taipei, Vancouver, Jakarta, Phnom Penh, Kuala Lumpur, Kota Kinabalu, Kuching, Penang, Langkawi, New Delhi, Hyderabad and Abu Dhabi will be able to access Plaza Premium Lounge venues.

The newly-reopened outlets include Plaza Premium Lounge (Gate 1) at Hong Kong International Airport, where Plaza Premium Group headquarters is located. The lounge has reopened after a renovation to reconfigure zoning and introduce a smart self-ordering system for travellers to choose made-to-order dishes.

“As a pioneer and innovator of airport hospitality this is a crucial time for us to work with our airline and airport partners to rebuild trust and assurance in travel by providing a safe environment for travellers at the airport,” says Song Hoisee CEO and founder of Plaza Premium Group. “We are committed to continuously enhancing our lounges, which have become an integrated component of a journey, especially during and post-pandemic as travellers seek a safe and worry-free environment to relax and enjoy prior to boarding.”

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Plaza Premium Group recently conducted a survey of its customers and stakeholders, gathering insights from over 200 travel industry partners on the needs of travellers. The survey findings reinforce that the needs and behaviours of travellers have shifted, with hygiene and safety measures becoming the top priority.

In response to the ‘new normal’, the Group has launched the We Care for Your Wellbeing programme to introduce a series of health and safety measures, including body temperature checks, the frequent sanitisation of all surfaces, the provision of hand sanitisers at different areas, the encouragement of social distancing, and a tailored minimalistic approach to food options that minimise human contact.

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