Singapore Airlines has been named this year’s World’s Best Airline in Skytrax’s World Airline Awards.
SIA also took the top spot in the ‘World’s Best First Class’, ‘Best Airline in Asia’, and ‘Best First Class Airline Seat’ categories in the 2018 rankings.
This is the fourth time SIA has been named ‘World’s Best Airline’. The awards are based on surveys of more than 20 million travellers, who rated more than 335 airlines between August 2017 and May 2018.
“Singapore Airlines is honoured to be named ‘World’s Best Airline’ in the Skytrax awards, and I dedicate it to the 26,000 SIA Group employees who focus every day on delivering the world’s best travel experience to our customers,” says SIA CEO Goh Choon Phong, who accepted the top award at a ceremony in London.
“The World Airline Awards are based on direct feedback from customers, who we know have more airlines to choose from in this highly competitive global environment. The recognition will further motivate us to improve upon the three main pillars of our brand promise – product leadership, service excellence, and network connectivity – to ensure we retain our competitive advantage and continue to meet and exceed customer expectations.”
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