The Pan Pacific Perth hotel has opened its newly refurbished lobby, offering business travellers a warm, friendly welcome to the heart of Perth, the capital city of Western Australia.

Crafted by award-winning design company Hassell, the new lobby is inspired by the warm hues of the Pacific Rim, and brings together contemporary Asia and the Pacific region with the rugged textures and vastness of the Western Australian landscapes.

Catering to the needs of corporate travellers, a new business centre has been added to the lobby. It is equipped with three new Mac computers, printing facilities, a conference table, lounges, and complimentary wifi.

Upon arrival, guests will be greeted by a ‘Pacific Ambassador’, who will be on hand to assist with their smooth arrival. Check in process is even more efficient thanks to the introduction of check in pods that allow front desk associates to be more interactive with guests. In addition, the concierge pod is now more centrally located and easily accessible by guests.

“When a guest comes to stay at a hotel, the lobby is the first and last thing that they will experience so it’s incredibly important to their overall stay,” says Craig Bond, area general manager, Oceania at Pan Pacific Hotels Group. “The newly created role of Pacific Ambassador emphasises the importance of creating a welcoming connection for our guests from the moment they arrive at our hotel. Whether you are travelling for business or leisure, a warm welcome sets the tone for your stay and a friendly goodbye will leave a lasting impression and entice you back”. www.panpacific.com