service - The Art of Business Travel

Kempinski Launches White Glove Service Standards

Posted by Staff Writer May 3, 2020 0

Kempinski Hotels has launched "Kempinski White Glove Service" to meet the highest level of service and guest comfort during and after the current COVID-19...

Airline Review: Middle Eastern Hospitality at its Best

Posted by Nick Walton April 11, 2020 0

Etihad consistently offers great service, coupled with one of the best business class seats in the skies today, discovers Nick Walton on his most recent...

China Airlines, Mandarin Cut Back In-flight Service in Response to Coronoavirus

Posted by Staff Writer February 8, 2020 0

Taiwan's China Airlines and Mandarin Airlines are the latest carrier to implement changes to their inflight service in light of the coronavirus epidemic.

Airline Review: Air Astana, Kazakhstan’s Boutique Beauty

Posted by Staff Writer February 2, 2020 0

Air Astana may not be an airline you’re as familiar with as the big players, but that should change, says Nick Walton after a recent series of flights with...

Trans-Pacific Luxury with Cathay Pacific

Posted by Nick Walton November 19, 2019 0

The JFK – Hong Kong service is one of Cathay’s flagship routes and one on which the carrier shows why it’s one of the world’s most popular long-haul...

Airline Review: Cathay Pacific Business Class SIN-HKG

Posted by Maggie Chooi August 15, 2019 0

Things are looking up service wise at Cathay Pacific, one of Asia’s largest airlines, discovers Maggie Chooi on a recent flight between Singapore and Hong Kong.

Libations Galore on Emirates

Posted by Staff Writer April 25, 2018 0

Emirates has upped the ante on its liquor selection, making over 30 new luxury spirits and liqueurs available across all the airline's classes.

British Airways Club World: Service Hampered by Poor Design

Posted by Nick Walton April 12, 2016 0

Coinciding with Imperial Airways’ 80th anniversary of flights to Hong Kong, Nick Walton journeys to London on British Airways’ flagship A380 and finds...