
United was the first airline to announce optional pre-flight Covid-19 testing for customers. Earlier this month, the airline started offering customers travelling from San Francisco International Airport to Hawaii the option to take a same-day, pre-flight rapid test at the airport or a conveniently located drive-through test, for a fee. The program allows customers with a negative result to bypass Hawaii’s mandatory quarantine requirements and enjoy their time on the islands sooner. In the first 10 days, October 15 – 25, the San Francisco to Hawaii flights have seen a nearly 95% increase in passengers compared to the prior two-week period.
United believes these positive trends illustrate a strong and pent-up demand for travel, customers’ willingness to use pre-flight COVID-19 testing, and the importance of these programs as a means of opening borders.
And just last week, United participated in a successful test program between New York/Newark and London of CommonPass, a digital health pass, aimed at enabling safer travel and the reopening of international borders. Customers who chose to participate in the program were able to seamlessly provide their COVID-19 test results to relevant governments.
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