Singapore Creates Covid-19 Testing Pilot

Singapore Airlines customers can now book their pre-departure Covid-19 tests and receive their results on a one-stop online portal, as part of a new pilot service.

The pre-departure polymerase chain reaction (PCR) and serology test service is currently available to Singapore Airlines and SilkAir passengers departing from Singapore, Jakarta and Medan, as part of its pilot test phase. There are plans to expand this service to more cities in the SIA and SilkAir network over the next few months if the pilot is successful.

SIA’s partner in this pilot is Collinson, a global leader in the provision of traveller experiences, including medical and security assistance. With pre-departure testing becoming a mandatory requirement for more countries, this new service would allow SIA’s customers to book their test appointments on an online booking portal securely and seamlessly after making their flight bookings.

Business travellers can make an appointment for a pre-departure test with their preferred clinic from the list of recognised testing facilities available on the online portal. They will also receive their test results through the same portal, which they can then present upon check-in at the airport. These test results will come with a QR code that enables airport check-in staff and Singapore immigration authorities to verify under the new IATA Travel Pass that SIA is piloting with the International Air Transport Association. The portal will also be able to house digital health passes documenting passengers’ Covid-19 status.

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The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.