Ritz-Carlton Elevates Club Experience in China

The Ritz-Carlton is elevating the journeys of its guests with enhanced offerings in The Ritz-Carlton Club across its 13 hotels in Mainland China.

From Beijing, Shanghai and Shenzhen to Guangzhou, Xi’an, and Harbin, The Club is a private sanctuary of unique indulgences, curated culinary journeys and personalized encounters that create deeply meaningful and memorable experiences for business and leisure guests.

The Club anticipates and meets the needs of the next generation of luxury guests who are seeking inspiration and balance in their lives even as they work and travel. Upon arrival at The Club, guests can expect a warm personal welcome into an exceptional world, where the Ladies & Gentlemen of The Ritz-Carlton have creatively redefined traditional perceptions of luxury, imbuing the idea with a deeper meaning that enrich, elevate and transform the experience.

“The Ritz-Carlton Club has always been a key element of The Ritz-Carlton experience, appreciated by guests who are drawn to its genuine warmth, impeccable privacy and intuitive service. Luxury travel is evolving towards a search for deeper personal well-being and purpose, and so we are taking this opportunity to reconnect with our guests through the elevated services of The Club,” says Jennie Toh, Vice President, Brand Marketing and Management, Asia Pacific, Marriott International. “We are delighted to introduce these enhanced offerings in Mainland China, and we look forward to bringing these to The Ritz-Carlton hotels throughout the Asia-Pacific region by end of the year.”

The Ritz-Carlton is elevating the journeys of its guests with enhanced offerings in The Ritz-Carlton Club across its 13 hotels in Mainland China.

Immersive Experiences In The Ritz-Carlton Club

The Ritz-Carlton Club is a state of mind as much as it is a place. It is where guests can be immersed in what they seek, whether a private sanctuary of comfort and relaxation or a greater appreciation of a destination’s culture and customs. Through curated interests and signature offerings, The Club is a place where guests become the creators of their own experiences. For example, at The Club Lounge in The Ritz-Carlton, Xi’an, guests are invited to participate in making terra cotta art, a traditional pottery craft that is part of Xi’an’s Intangible Cultural Heritage.

At The Ritz-Carlton, Harbin, guests can try their hand at the charming traditional Oroqen art of birch bark painting. The Club welcomes guests travelling with their families with child-friendly amenities in a dedicated area, where little ones can have fun with games, colouring books and craft activities. 

Evocative Culinary Journeys

The dining experience in the Club Lounge has always been part of the inimitable offerings of The Club. Menus evoke narratives of the destination, and the impeccable attention of the Ladies & Gentlemen heightens the sense of immersion in rare luxury. The Club’s signature five meals offering encompasses breakfast, lunch, afternoon tea, hors d’oeuvres and cordials that highlight the best of local culinary arts. From classic Cantonese dim sum at The Ritz-Carlton, Guangzhou to nightcaps composed of Yuhua green tea, a local speciality at The Ritz-Carlton, Nanjing, the curated dining journeys take guests to unexpected and delightful places. These may include forays into cocktail rituals and stories with a master of mixology in the evenings, or healthy seasonal organic ingredients unique to that particular destination.

The Ritz-Carlton is elevating the journeys of its guests with enhanced offerings in The Ritz-Carlton Club across its 13 hotels in Mainland China.

Personalized Encounters

No two journeys are ever alike at The Ritz-Carlton Club. Days before their arrival, the Ladies & Gentlemen are already preparing to welcome guests by name, along with a personalized invitation to enjoy the amenities and programs at The Club Lounge. Guests are welcomed with seasonal and locally inspired amenities as well as a selection of thoughtful services such as complimentary pressing or laundry, tailored recommendations to nearby destinations and meeting spaces exclusively for the use of guests at The Club.

In the evenings, the housekeeping team brings specially-selected turndown amenities for bedtime. Every detail is meticulously seen to, and every desire is anticipated in moments of genuine connection that will remain with guests long after they leave. Following a most memorable stay, Club guests are bid a fond farewell with a thoughtful departure arrangement, together with a warm invitation to return

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About the Author

Staff Writer

The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.