Marriott Refreshes Bonvoy App for Post-Covid Travel Boom

Marriott International has revamped its Marriott Bonvoy loyalty programme app in anticipation of a travel surge.

The redesigned app promises to be more intuitive and packed with features as the hotel group plans for an increased desire and demand for travel this year. Featuring new travel shopping options based on inspiring destinations and access to more of Marriott’s vast travel offerings such as premium vacation rentals from Homes & Villas by Marriott International as well as destination tours and activities, the app will offer members even more personalized recommendations and offers to maximize their points earned when travelling and even when they are not.

As the centrepiece of the company’s mobile-first mindset, the Marriott Bonvoy app ensures guests receive the best available rate; enjoy program benefits such as exclusive member rates and accruing points for stays; and enables members to customize their experience. The app will make it easier for guests to choose a contactless option for check-in and check-out, offer easy access to mobile keys, and provide the ability to request services and amenities via chat and mobile requests. 

“The enhanced Marriott Bonvoy Mobile app is a must-have travel companion,” says Leigh Zarelli, Senior Vice President Digital, Marriott International. “It simplifies the travel planning process, allows for the most frictionless experience before and during your stay and gets smarter the more you interact with it. Only the Marriott Bonvoy Mobile app offers travellers so much whether it is the breadth of global accommodations – from 7,500 hotels among our 30 brands to home rentals – destination experiences and relevant and customizable content for travel inspiration. Through tailored, displayed offers, members can learn how to earn hundreds of thousands of points just by booking stays, or going about their daily lives’ grocery shopping, ordering takeout or buying items for their home.”

The app is available in seven languages – English, Spanish, French, German, Japanese, Korean, Chinese. Four additional languages will be added later this year including Italian (April), Russian (May), Portuguese (June) and Arabic (August). The improved app experience launches first on Apple’s iOS operating system which accounts for most Marriott Bonvoy app users followed the Android operating system later this year.  

An ever-expanding travel program, Marriott Bonvoy connects 30 extraordinary hotel brands with 7,500 properties located in 132 countries & territories, 20,000 premium and luxury vacation home rentals, and tens of thousands of tours & activities enabling members countless ways to earn and redeem points for a perfect and personalized travel experience. The refreshed Marriott Bonvoy mobile app provides front and centre, easy access to points earning opportunities, as well as the ability to sign-up for and earn points with the Marriott Bonvoy co-brand credit cards, providing additional ways beyond the stay for members to earn points.  

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Staff Writer

The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.