Hainan Airlines to Improve Loyalty Programme Points Accruement Method

Members of Hainan Airlines’ frequent flyer programme, Fortune Wings Club, will earn points based on ticket price and membership level, instead of flight distance and class, from July 1, 2017, allowing the airline’s premium members the chance to earn a maximum of 80% bonus points.

Points earned from Fortune Wings Club affiliate flights, including Hainan Airlines, Grand China Air, Tianjin Airlines, Lucky Air, Capital Airlines, Fuzhou Airlines, Yangtze River Airlines, and Guangxi Beibu Gulf Airlines, will be based on the actual purchase price and membership level. In addition to base ticket fares, airline surcharges will also be counted towards points accruement.

For regular members, every RMB10 in ticket fares or airline surcharges will earn ten Fortune Wings points; for Fortune Wings Club Select Card, Silver Card, Gold Card, and Platinum Card members, RMB10 in ticket fares or surcharges can earn an additional one, three, six and eight points respectively. Up to 75,000 points can be earned for a single leg.

A Platinum Card member flying Hainan Airlines round-trip in business class from Shenzhen to Auckland, with a ticket fare and fuel surcharge totalling RMB35,000 (US$5,000) will earn 63,000 points, which is three times the number of points that would have been earned based on the original standard.

Points for flights on Fortune Wings Club partner airlines or for special tickets will still be awarded according to the purchased class and flight distance, while other rules pertaining to Fortune Wings elite membership qualification and maintenance remain unchanged. Base points and base segments will still be calculated based on class and flight distance, and they only serve as the basis for elite qualification and maintenance, and cannot be used for redemption.

The Fortune Wings Club will also change the award ticket redemption method to reduce restrictions on both the number of award seats available and redemption standards, providing more available seats at different redemption rates. These changes will greatly improve the value and flexibility of Fortune Wings points.

The changes to earning award points are the first revision to the frequent flyer awards programme since the Fortune Wings Club enhanced its frequent flyer system.

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