Etihad Rolls Out Verified to Fly Programme

Etihad Airways has expanded its Verified To Fly travel document initiative to routes across its global network.

Available for the vast majority of Etihad flights, passengers can sign-up to use the Verified to Fly service by visiting Manage My Booking on the airline’s website and following the simple instructions to upload and submit their travel documents.

Travellers will receive a confirmation once their documents have been approved in line with government requirements and can travel to the airport with confidence, knowing they have met all essential requirements before their flight.

With the formalities out of the way, verified travellers enjoy fast track check-in at the airport through the dedicated Verified to Fly desk for a quicker and smoother experience.

Early trials showed that Verified to Fly Guests saw their processing times at the check-in desk almost halved and the average queuing time for all travellers reduced – helping expedite journeys and maintain social distancing at the airport.

“Verified to Fly has proven hugely popular with our guests, as they get a fast track experience when checking in at the airport if using Verified to Fly,” says John Wright, Vice President Global Airports and Network Operations, Etihad Airways. “Removing the guesswork from the process, guests also value the assurance that when they arrive at the airport, they have already met all COVID travel requirements. We appreciate these are challenging times for travellers and this has been a key initiative to simplify our guests’ journeys as much as possible.

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The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.