Emirates Offers Expanded, Multi-Risk Travel Insurance Coverage

Emirates expands its industry-first COVID-19 cover with additional multi-risk travel cover for all customers purchasing an Emirates ticket from December 1.

Emirates customers can now plan their travels and fly with even greater assurance and peace of mind, with the airline’s latest industry-first initiative to provide expanded, multi-risk travel cover on top of its current COVID-19 cover.

Provided by Emirates at no additional cost to its customers, and provided by AIG Travel, the cover is the first of its kind in the airline and travel insurance industry and is designed to provide all Emirates passengers with a stress-free and hassle-free travel experience.

This new multi-risk travel insurance and COVID-19 cover will automatically apply to all Emirates tickets purchased from December 1 and extends to Emirates codeshare flights operated by partner airlines, as long as the ticket number starts with 176.

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Emirates customers will be covered when they fly to any destination, in any class of travel, with coverage highlights including Out-of-Country Emergency Medical Expenses & Emergency Medical Evacuation (up to US$500,000), valid for COVID-19 (contracted during the trip) and other medical emergencies while traveling abroad; trip cancellation (up to US$7,500) for non-refundable costs if the traveller or a relative (as defined in the policy) is unable to travel because they are diagnosed with COVID-19 before the scheduled trip departure date, or for other named reasons – similar to other comprehensive travel cover products; and trip cancellation or curtailment (up to US$7,500) if the school year is extended due to COVID-19 beyond the departure date, and the traveller or a relative is a full-time teacher, full-time employee, or a student at a primary or secondary school.

Emirates expands its industry-first COVID-19 cover with additional multi-risk travel cover for all customers purchasing an Emirates ticket from December 1.

Other coverage aspects include trip curtailment (up to US$7,500) for non-refundable trip costs and additional costs to return travellers to their country of residence if they or a relative falls critically ill, for instance, contracting COVID-19, while traveling abroad; travel abandonment (up to US$7,500) if the traveller fails a COVID-19-related test or medical screening at the airport and is required to abandon the trip; and US$150 per day per person, for up to 14 consecutive days if, while outside of their country of residence, the traveller tests positive for COVID-19, and are unexpectedly placed into a mandatory quarantine outside their country of residence by a governmental body.

“Emirates was the first airline to offer complimentary global COVID-19 cover for travellers back in July, and the response from our customers has been tremendously encouraging,” says Emirates Chairman and Chief Executive HH Sheikh Ahmed bin Saeed Al Maktoum. “We’ve not rested on our laurels and instead continued to look at how we can offer our customers an even better proposition. We’re very pleased to be able to now provide this new multi-risk travel insurance and COVID-19 cover, which is another industry first, to all our customers.”

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Similar to other multi-risk travel insurance products, Emirates’ generous cover also has provisions for personal accidents during travel, winter sports cover, loss of personal belongings, and trip disruptions due to unexpected air space closure, travel recommendations, or advisories.

Customers do not need to register or fill in any forms before they travel, and they are not obligated to utilize this cover provided by Emirates.

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The Art of Business Travel is Asia-Pacific's leading portal for corporate travel news and views. We cover everything from airline routes and airport developments, to new hotels, meeting venues, loyalty schemes, and entertaining.