China Airlines is upgrading its Premium Economy Class product as part of the Taiwan-based carrier’s ongoing improvements to passenger services.
Every aspect, from airport check-in to in-flight amenities to catering design to service processes, is being optimised in keeping with the airline’s philosophy of “touching every moment”. With the new improvements, Premium Economy Class passengers will enjoy a flying experience with personalised services approaching that of Business Class.
The design concept maintains the fusion of Modern and Eastern aesthetics, with a warm, delicate texture that highlights the minimalism and elegance of the all-new white porcelain tableware being introduced by China Airlines.
The capacities and ratios of the new Multifunction Plate and Side Plate have been carefully adjusted as well to enhance the layout and dining experience. The Casserole is made from lightweight ceramics for better sustainability. Together, they complement the colourful and delicious meals that are pleasing both to the eyes and the taste buds of passengers.
Other upgrades in the Premium Economy Class include in-flight amenities and food and beverage services. Some of the upgrades are now closer to Business Class in terms of quality, including single-pack hand wipes, two-toned quilts, slippers, and noise-reducing headphones for a more comfortable experience on long-haul flights.
The diversity in the food and beverage options has also been expanded to the same sparkling wines and caffeine-free herbal teas served in Business Class, as well as a range of main courses exclusive to online pre-orders, to make every moment of the journey a premium experience.
In response to feedback from mid- and high-end passengers, the free luggage allowance for Premium Economy Class is now two pieces of luggage each weighing up to 28 kg, the most of any domestic carrier. Premium Economy Class passengers flying on the 777 and A350 models can also enjoy the free in-flight Wi-Fi service equivalent to that offered in Business Class, with unlimited web browsing and text messaging to stay connected to the world even in mid-air.
Upgraded ground services are also being introduced for Premium Economy Class as well. The check-in process is being expedited through priority check-in counters. Premium Economy Class passengers are also entitled to priority boarding. The quality of the flying experience is enhanced through attention to detail from the point of departure.
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