China Airlines, Taiwan’s largest airline, will introduce online self-service check-in for all travellers from today to effectively reduce the amount of time they need to spend at the airport.

All travellers will need to complete their check-in process through the airline’s official website or official mobile app before arriving at the airport, while airport kiosks will be temporarily suspended in Taiwan to avoid repeated contact with travellers.

China Airlines passengers can check-in with their smartphone or tablet from 48 hours before their scheduled departure to 80 minutes before the flight takes off. They can also select their preferred seats at the same time. Once passengers have the reservation code/ticket number and the necessary travel documents such as passport and visa in hand, they can fill out the details and the boarding pass can be printed out in 5 minutes. Passengers can also use the electronic boarding pass function on mobile for extra convenience and to reduce carbon emissions

Passengers that have completed their online check-in can present their boarding pass and passport at the China Airlines check-in counter or at Taoyuan Airport MRT’s Taipei (A1) In-Town Check-in counter for hassle-free travel. If there is no checked luggage, they can then simply go through immigration to be at the boarding gate 40 minutes before their flight.

China Airlines has continued to follow the strict quarantine prevention and protection measures set by the Central Epidemic Command Center since the start of the epidemic. Travellers must wear face masks upon arrival at the airport and arrive early to have their temperature taken before boarding.

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