American Airlines is ready to reconnect customers to a premium dining experience on the ground with the reopening of its Flagship lounges, where customers can wine, dine and retreat during travel.
The Gist: AA will reopen its Flagship Lounges and Flagship First Dining at selected US airports from next month.
Throughout the fall, American will begin reopening Flagship Lounges and Flagship First Dining, with the first location opening at New York’s John F. Kennedy International Airport (JFK), with the Flagship Lounge opening September 14 and Flagship First Dining two days later. This will be followed by Miami (September 28); LAX Terminal 4; Dallas Fort Worth International; and Chicago O’Hare International.
As customers return to the lounges, they will also experience new menus from James Beard Foundation chefs, more ways to access the lounges and recognizable touches from the inflight experience.
American is bringing celebrated chefs to Flagship Lounges and Flagship First Dining to serve up delicious and creative menu offerings. This program is in partnership with the James Beard Foundation, an organization with a mission to celebrate, support and elevate the people behind America’s food culture and champion a standard of good food anchored in talent, equity and sustainability. Each location will feature an acclaimed local chef with offerings designed exclusively for their hometown lounge. The chef lineup will include Tiffany Derry of Roots Southern Table; Timon Balloo of Miami’s Sugarcane; Sarah Grueneberg of Chicago’s Monteverde Restaurant & Pastificio; and Ayesha Nurdjaja of New York’s Shuka.
“The Flagship Lounge and Flagship Dining experience brings a whole new level of luxury to our customers’ journey, and we are thrilled to showcase our new offerings,” says Clarissa Sebastian, Managing Director of Premium Customer Experience and Onboard Products. “With revamped menus designed in collaboration with awe-inspiring chefs and even more ways to access the lounge, we can’t wait to open the doors and serve our customers this fall.”
American’s Flagship Lounge features premium amenities and services, including the dishes created in partnership with the James Beard Foundation. Customers can access the Flagship Lounge depending on elite status or if they are traveling in a premium cabin on a qualifying flight. New to the list, eligible customers travelling to Hawaii in Flagship First and Flagship Business will be able to access the Flagship experience
Customers flying in Flagship First on qualifying international or transcontinental flights also have access to Flagship First Dining located within the Flagship Lounge. Flagship First Dining offers a full-service restaurant dining experience featuring locally inspired menus designed by the James Beard Foundation chefs. American became the first airline to open a restaurant-style dining experience on the ground in 2017.
While Flagship Lounges and Dining are its most exclusive, the airline has also reopened its Admirals Club lounges in U.S. cities and select international locations, customers travelling on an American Airlines or oneworld alliance® ticketed flight may also purchase a day pass to an Admiral’s Club.
other new lounge additions include D.S. & Durga bathroom amenities, Dyson Supersonic hair dryers in shower suites, and, this summer, new amenity kits for premium cabin customers in partnership with Shinola and D.S. & Durga.
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