AirAsia Malaysia will require all passengers to be fully vaccinated, effective immediately. Guests under the age of 18 if unvaccinated or partially-vaccinated must be accompanied by fully-vaccinated parents or guardian.

This is part of the airline’s Covid-19 mitigation plan to ensure the highest safety standards for all guests and employees. All AirAsia flights are operated only by fully-vaccinated crew and this applies to ground operations and baggage handling staff as well.

AirAsia has also made it mandatory for all guests to check-in via the AirAsia Super App as this allows them to pass through the airport clearance and boarding process with an e-Boarding Pass that will significantly reduce physical interaction, including via paper, and is key in curtailing the spread of Covid-19 and other viruses. Subject to certain exceptions, check-in fees shall apply for check-in at the airport check-in counter.

Guests just need to download the airasia Super App on their smartphones and make full use of the app. Apart from checkin-in, it is the only all-in-one app that guests would need for their journey – from flight to hotel bookings, checking in, health document verification, through to boarding with the e-Boarding Pass, contactless boarding with FACES and inflight services onboard.

AirAsia has undertaken numerous contactless technological innovations and improvements that provide for enhanced comfort and a hassle-free door-to-door experience for guests.

“The decision to accept only fully vaccinated guests for boarding is made in the best safety interest of our guests and employees,” says AirAsia Malaysia CEO Riad Asmat. “All our flights are operated by only fully-vaccinated pilots and cabin crew and this applies to all our ground services as well. We have also put in place numerous service enhancements and integration via the Airasia Super App. Guests can look forward to a convenient and seamless self-check-in process via the Super App that allows for easy uploading and instant verification of health and vaccination documents, and contactless boarding via FACES facial recognition system. All these will  minimise queuing and possible physical contacts at the counters and crowding at the airport.”

AirAsia has robust procedures in place to maintain the highest safety standards at all times. Built-in safety features of the aircraft itself, where the cabin air circulation and filtration provides hospital-grade airflow, ensures flying continues to be the safest mode of transportation, as proven by various international studies.

AirAsia has been recognised as one of the first airlines worldwide by aviation experts at Airlineratings.com to achieve the highest 7-Star rating for its stringent Covid-19 safety measures.

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