Shangri-La Launches New Mobile App

Fast and intuitive to use, Shangri-La Hotels & Resorts has launched the Shangri-La App, available for iPhone and Android platforms. Based on consumer research, the key functionalities of the new app include fast and easy booking; mobile check-in/check-out; the ability to manage Golden Circle accounts; and the chance to redeem rewards.  The Shangri-La App also invites guests to join the Golden Circle programme and instantly take advantage of member benefits and promotions.

With an intuitive interface, the Shangri-La App’s key functionalities are enhanced by offering best available rates and promotions; special corporate rates; hotel search by name or destination; key information and content about each hotel; destination information with live maps and local information; and a click-to-call feature connecting users with Shangri-La hotel’s local reservation agent. Newly developed functionalities will continuously improve the guest experience.

The app is especially beneficial to Golden Circle members, offering triple GC award points for each booking made via the Shangri-La App and Mobile Check-In/Check-Out is used; double GC award points for each Golden Circle booking made via the Shangri-La App; and 100 GC award points for downloads and sign-ins to the new Shangri-La App (once per device).

Hong Kong-based Shangri-La Hotels and Resorts, one of the world’s premier hotel management companies, currently operates over 100 hotels in 22 countries and 76 destinations under the Shangri-La, Kerry, Hotel Jen and Traders brands.  Prominently positioned in Asia, the group has established its brand hallmark of “hospitality from the heart” over four decades in Asia Pacific, the Middle East, Europe, North America and the Indian Ocean.  The group has a substantial development pipeline with upcoming projects in Australia, mainland China, Cambodia, Indonesia, Malaysia and Saudi Arabia

The new app can be downloaded from, iTunes and Google Play, as well as via QR code at any of the group’s hotels worldwide.

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