Etihad Airways has introduced sweeping new baggage policy enhancements in conjunction with the launch of its new Fare Choices tariff structure, effective for tickets issued on or after September 14, 2015. The new policy, which sees the implementation of a per-piece strategy that actually cuts the costs of excess baggage, is designed to better align the Abu Dhabi-based carrier with its airline partners while incentivising Etihad Guest loyalty program members.

“In line with industry best practice, we are moving to a fair and transparent baggage concept,” says Etihad CCO Peter Baumgartner. “Our new Fare Choices are an easier way for guests to understand what they are paying for, offering clearer pricing, and the flexibility which best suits their travel plans. This also applies to their baggage requirements.”

Most routes will now operate on a piece concept basis. This means that customers are entitled to one, two, or three bags, depending on their fare choice, route, and Etihad Guest membership status.

As part of the policy change, the cost of excess baggage will be dramatically cut on the majority of fares. On some routes the cost of buying an additional 23kg piece of baggage will be reduced by up to 90 percent, with a further reduction of up to 30 percent if pre-purchased directly with Etihad Airways up to 24 hours before travel.

Like at many airlines, members of Etihad Guest, Etihad Airways’ loyalty program, will benefit from the new baggage policy, with extra baggage or additional weight allowances depending on market, route and loyalty scheme tier. For example, Etihad Silver members now receive a minimum of two bags at 23kg each, while Etihad Gold and Platinum members will receive one extra piece of baggage at 32kg, compared to 15kg and 20kg respectively previously. www.etihad.com